Question 1

How quickly can you fix my broken springs?

Accepted Answer

We understand that a broken garage door spring is an urgent problem—it renders your door inoperable and can compromise your home's security. That's why Garage Door Sherman prioritizes spring repairs with same-day service in most cases.  When you call us about a broken spring, we aim to have a technician at your door within 2-4 hours during business hours. For emergency situations outside regular hours, our 24/7 emergency service ensures you're never left waiting long.  Our service vehicles are fully stocked with the most common spring sizes and types, which means we can complete most spring replacements in a single visit—typically within 1-2 hours once on-site. We carry both torsion and extension springs for residential and commercial doors.  All spring repairs come with our 2-Year warranty, and we use only high-cycle springs rated for 10,000+ operations to ensure long-lasting performance.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs are under tremendous tension and work hard every time you open and close your door. Understanding what causes them to break can help you extend their life and know when replacement might be needed.  The most common cause of spring failure is simply age and use. Standard springs are rated for approximately 10,000 cycles. Connecticut's dramatic temperature swings also stress springs significantly—cold weather causes metal to contract and become more brittle.  Moisture can cause springs to rust, weakening the metal and creating friction points. Springs that aren't regularly lubricated and inspected can fail prematurely. If your garage door isn't properly balanced, springs work harder on one side, causing uneven wear.  Warning signs include: door feels heavier than usual, visible gaps in spring coils, rust or corrosion, squeaking or grinding noises, and door doesn't stay open when lifted halfway.

Question 3

Do you offer financing for new traditional door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home, which is why Garage Door Sherman offers flexible financing options to make your project affordable.  We offer 0% interest financing for 12 months for qualified buyers, plus extended payment plans up to 60 months with competitive rates. Most customers receive approval within minutes during their free estimate appointment.  You can finance new garage door installations, openers, complete system replacements, premium upgrades, and installation labor. A new garage door offers one of the highest ROI of any home improvement—over 90% return on investment.

Frequently Asked Questions

Still Have Questions?